Addressing Misconduct

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The objective of corrective action is to change conduct through teaching. Corrective action may be sequential, out of order, repetitive, or not appropriate to take at all. The action selected should reflect the type, frequency, and severity of the misconduct. Changing conduct through teaching requires effective employee relations skills. This course provides practical knowledge and scripts for handling a wide array of sensitive misconduct situations with good judgment, such that personal and employer liability is avoided.

Basic Course Information

Learning Objectives

• Identify appropriate response strategies for employee misconduct, including corrective action options that are consistent with organizational policy and risk management principles.
• Explain how to address misconduct in a manner that reduces the risk of discrimination claims, including consistent documentation, objective decision-making, and adherence to employment laws.
• Describe the steps necessary to support and document a fair and defensible discharge decision, including progressive discipline practices and compliance considerations.

Major Subjects

• Insubordination
• Personality and attitude problems
• Generalized disparaging comments
• Previously unaddressed conduct
• Misconduct due to mental condition
• Corrective action meetings and documentation
• Attendance control