Coaching Leaders to Handle Sensitive Employee Relations Situations
Total Credits: 1 including 1 General
- Average Rating:
- 11
- Competency/Category:
- Human Resource Development | Employee & Labor Relations
- Faculty:
- Michael J. Mirarchi
- Course Level:
- All Levels
- License:
- Never Expires.
Description
This session provides HR Professionals with scripts for and tactics for coaching leaders in handling an array of employee relations situations with sensitivity, good judgment, and high confidence. Topics include employee complaints, personality & attitude problems, performance counseling, personal hygiene problems, disability-related performance issues, misconduct due to mental conditions.
You will learn how to use a unique process, “Reset the Clock,” that prevents attorneys from taking something leaders did wrong or did not do in the past and using it to support legal challenges in the future. Liability is replaced with credibility.
Lawsuits are then avoided rather than won. Financial assets are protected, morale stays high, and bad publicity is averted. HR Professionals avoid hearing from senior leaders: “You should have anticipated this” after an avoidable legal claim.
Basic Course Information
Learning Objectives- How to coach leaders to handle employee relations issues with good judgement.
- How to “Reset the Clock,” prevent an attorney from taking something leaders did wrong in the past and using it to challenge the decisions they make in the future.
- How to address personality and attitude problems.
Major Subjects
- Employee complaints
- Personality & attitude problems
- Performance counseling
- Personal hygiene problems
- Disability-related performance issues
- Misconduct due to mental conditions
Course Materials
| Important CE Recertification Credit Information (0.46 MB) | Available after Purchase | ||
| Coaching Leaders to Handle Sensitive Employee Relations Situations Handout (1.8 MB) | Available after Purchase | ||
| Handout 2 (707.5 KB) | Available after Purchase | ||
Faculty
Michael J. Mirarchi Related Seminars and Products
Michael J. Mirarchi is recognized as a leading expert in employment-related lawsuit prevention.
As an Employee Relations Counselor, he is dedicated to helping employers stay litigation-free.
Drawing from over 35 years of experience as an employer defense attorney and as a HR Vice
President, he developed “Reset the Clock - Practical Employee Relations for Leaders.” He has
presented it over 1,350 times to more than 34,500 leaders at employers across North America.
Mr. Mirarchi believes that most leaders exercise their abilities with fairness, integrity, and
professionalism. Nevertheless, there are plenty of opportunities to run into potential liability
situations. In these situations, leaders who know what to do and how to do it have a tremendous
advantage over those who don’t, in avoiding lawsuits.
He has presented the HR Professional version of this program for SHRM Chapters across the
country, biannually for DallasHR.
In 2013, Mike was recognized as the first inductee into the HRSouthwest Conference Speaker Hall
of Fame. Over the last 30 years, he has consistently been one of the highest-rated speakers,
excelling in content, professionalism, and delivery.
Mike received the 2024 DallasHR Lifetime Achievement Award for dedicating his career to
advancing the HR profession and making a lasting impact on Dallas HR. He is an educator and a
trusted advisor to the entire DallasHR community.
In conjunction with industry and professional associations, he has conducted live TV broadcasts,
webinars, and on-line programs, in addition to presenting at regional and national conferences.
Mr. Mirarchi has a B.S. in Business Administration and a Law Degree from Seton Hall University.
Additional Info
Basic Course Information
Prerequisites NoneAdvanced Preparation None
Designed For HR Professionals
Course Developer Michael J. Mirarchi
Additional Information
Complaint Resolution Policy Please contact Jessica Vieira with any complaints at jessica.vieira@acpen.com, (617-519-6790).Course Registration Requirements Online Registration
Instructional Delivery Method
Group Internet Based
Refund/Cancellation Policy
Please contact the HREN help desk 1-877-602-9877 or help@HREducationNetwork.com if you wish to cancel your attendance for a previously purchased webcast and are requesting a refund or transfer.
SHRM Accreditation Information HR Education Network is recognized by SHRM to offer SHRM-CP or SHRM-SCP professional development credits (PDCs). This program is valid for PDCs. See the course registration page for more information on number of credits and credit types. For more information about certification or recertification, please visit shrmcertification.org
HRCI Accreditation Information HR Education Network is a recognized provider of recertification credits. HR Certification Institute® pre-approved this program for credits towards aPHRTM, PHR®, PHRca®, SPHR®, GPHR®, PHRiTM and SPHRiTM recertification. See the course registration page for more information on number of credits and credit types.
Promo Video
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